Refund Policy

1. Requesting a Refund

Send refund requests to [email protected] within 7 calendar days of purchase. Include the email used for checkout, the payment provider, and the transaction or order ID. Never send complete card details, passwords, or authentication codes.

2. Eligibility

Requests are reviewed individually. A refund may be approved when paid access was not activated, a material technical failure prevented use of the service and could not be resolved, or the purchased plan materially differed from its description.

Except where required by applicable law, refunds may be declined after substantial premium content has been accessed or significant API or MCP resources have been consumed.

3. Processing and Access

Approved refunds are returned through the original payment provider. Provider and bank processing may take up to 10 business days. An approved full refund or chargeback cancels the access granted by that purchase. Partial refunds and unusual payment disputes require manual review.

4. Mandatory Rights

Nothing in this policy limits consumer rights that cannot be excluded under applicable law.